Part & Service
The maintenance team is on hand to provide after sales services - available with a full maintenance contract or on call basis.
Services for heavy equipments include regular warranty service, repair and overhaul, fuel pump calibration, component exchange, machine diagnostic program and service consulting.
We commit to provide excellent service for achieving total customer satisfaction. To achieve this, we have:
- More than 10,000 line items of parts available in stock at all time, ample stock of spare parts in Jakarta head office spare parts center, all branches and spare parts dealers.
- We also provide parts on consignment in customer locations within Indonesia to provide the closest support and safeguard your productivity.
SPARE PART GEUNINE ( ASLI )
We provide genuine manufacturers’ high quality parts covered with warranty. Using genuine parts is very important in ensuring proper maintenance and longest life time of your equipment while minimizing downtime i.e. higher productivity.
As alternative to customers we also offer selected Kasana Parts with high quality but more cost-effective, to provide you with options when it comes to finding the most suitable parts for your equipment.